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Need a hand?

Get help with sessions, railway progress, or a problem in the app.

Email support

Include your app version, device model, and what happened.

[email protected]

Common questions

Can I pause a session?

Yes. Pause and resume a trip when you need a break. Interruptions do not remove your earned railway progress.

Do I need an account?

No account is required for the core app. Railway progress, session history, and settings are stored on your device.

Will my progress move to a new device?

Progress is stored locally rather than in a cloud account. Deleting the app or clearing its data can remove that progress. Device backups depend on your platform settings.

Where can I read about data and permissions?

See the Privacy Policy for local storage, optional permissions, analytics, and crash diagnostics.